The Vitality Index©
Informing and charting your organisation’s performance improvement journey
The Vitality Index© Diagnostic: We uncover the hidden opportunities for improvement, focusing on root causes instead of chasing symptoms.
Self-Directed, Participative Change: You only have vitality in your business when you understand and enable what is vital to your people; to have agency, to be heard, understood, valued and supported to do brilliant, rewarding work. This comes from leadership behaviours, the insights from the Vitality Index© and the habit of experimentation, encouraging them to shape solutions and liberate their collective brilliance.
“The insight that this diagnostic provides is on a different level from anything else I’ve ever experienced. In the 15 months since first running the diagnostic we have improved our index from 69% to 76%; in the same period of time we have more than doubled our turnover and the number of employees.”
Graham Lee
Director of Strategic Development. IMD Group
A New Level of Performance Requires a New Way of Thinking
Organisational Vitality is a term that we use to describe organisations which enjoy: ever-better employee experience, an ability to constantly adapt and bake learning and development into everyone’s role.
Imagine if every person and every team were doing the best work of their lives, every day. What impact would that have on your performance? Employee experience? Customer satisfaction? Or your ability to adapt and thrive in today’s fast-changing world?
It’s easy to feel this level of transformation is unattainable. You may well have tried goal setting, performance metrics, employee engagement programs, perks and incentives. While these are well-intentioned, they often focus on short term, surface-level fixes, missing the deeper cultural and systemic barriers holding your organization back.
People Don't Resist Change... They Resist Being Changed
As a leader or line manager you don’t need weighty reports. What is much more useful is to know what things need to change, and what will stimulate your team to get on and start changing them. The Vitality Index© provides insights that are specific to your team as well as the wider organisation. It identifies clear areas of practice you can work on straight away.
Armed with actionable insights from The Vitality Index©, your role is to make sure you and your team have the time to experiment and the freedom to fail and learn – and then to get started..
Get Started, Straight Away, On The Stuff That Really Makes a Difference..
Gallup, the leading global authority on employee engagement, identifies that 70% of resultant employee experience can be traced back to management and management practice. It is at this causal level that The Vitality Index© operates and excels.
We believe that there are economies of speed that relate to organisational change. A Vitality Index© intervention results in you and your team getting your information in full and unfiltered, within days of completing the diagnostic.
For many organisations, this sort of pace gets noticed. Additionally, results are not massaged, delayed or spin-doctored. This builds the expectation of renewed transparency and positive, participative change.
Create a "Pull" for change from your people
We all love to improve stuff, eliminating what frustrates us and our customers. The Vitality Index© informs this dialogue and gets the flywheel of continuous improvement spinning through the habit of experimentation
Management That is Progressive Not Paternalistic
While the world of work has changed, sadly for many, management practice has not. Your people are highly skilled knowledge workers; yet conventional, even ‘best practice’ management is built on assumptions from the industrial age. Your people and your business deserve better.
The Vitality Index© helps us all progress from the legacy ‘parent-to-child’ dynamic. It directs organisations towards management practices based on what science tells us, not what we’ve always done. And it helps power a working environment where everyone, regardless of their role or status, shows up in an adult-to-adult climate, able to speak freely and give of their best.
Who are you?
We help businesses like yours
B Corps & businesses
with purpose
Would you like to enable your people to unleash all of their collective talent, passion, energy, inventiveness and creativity in pursuit of your organisation’s purpose AND have the best time of their working lives doing it?
With the Vitality Index©, your management practices become as innovative as your approach to social and environmental impact
Progressives and those serious about employee experience
Maybe you are inspired by or at least curious about the “new radicals” like Netflix and Buurtzorg. You want to leave behind outdated management practices, be more progressive and enable more autonomy.
But where to start, and how? The Vitality Index© is the guide you need to go with you on that journey
High growth organisations
As the founder of a growing business, you may feel that the only way to stay on track is with more rules, processes and procedures.
Yet deep down you know that the informal, fun and liberated atmosphere has been the engine-room of your success. And you don’t want to kill that off.
There is a better way; more bureaucracy is not inevitable. Our Vitality Index© will show you the way forward as the organisation grows