{"id":1000,"date":"2021-10-12T10:16:13","date_gmt":"2021-10-12T10:16:13","guid":{"rendered":"https:\/\/vitalorg.co.uk\/wordpress_I\/?p=1000"},"modified":"2022-06-29T11:06:24","modified_gmt":"2022-06-29T11:06:24","slug":"preserve-your-culture-as-your-organisation-grows","status":"publish","type":"post","link":"https:\/\/vitalorg.co.uk\/index.php\/2021\/10\/12\/preserve-your-culture-as-your-organisation-grows\/","title":{"rendered":"Just how do you preserve your culture as your organisation grows?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1000\" class=\"elementor elementor-1000\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a96dd15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a96dd15\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7563ce73\" data-id=\"7563ce73\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-412a8e9 elementor-widget elementor-widget-spacer\" data-id=\"412a8e9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-038d184 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"038d184\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d38d1ba\" data-id=\"d38d1ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5d3c62 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"d5d3c62\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Just how do you preserve your culture as your organisation grows?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2ee3ed elementor-align-center elementor-widget elementor-widget-raven-post-meta\" data-id=\"b2ee3ed\" data-element_type=\"widget\" data-widget_type=\"raven-post-meta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"raven-inline-items raven-icon-list-items raven-post-meta\">\n\t\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-1ffcf6d raven-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/vitalorg.co.uk\/index.php\/author\/ben\/\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-circle\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-author\">\n\t\t\t\t\t\t\t<span class=\"raven-post-meta-item-prefix\">Author:<\/span>\n\t\t\t\t\t\t\t\t\t\tBen\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcfaf87 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"dcfaf87\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business.jpg\" class=\"attachment-full size-full wp-image-659\" alt=\"\" srcset=\"https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business.jpg 1200w, https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business-300x300.jpg 300w, https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business-1024x1024.jpg 1024w, https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business-150x150.jpg 150w, https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business-768x768.jpg 768w, https:\/\/vitalorg.co.uk\/wp-content\/uploads\/2021\/09\/Growing-business-500x500.jpg 500w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03e8d95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03e8d95\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b89baa5\" data-id=\"b89baa5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3089417 elementor-widget elementor-widget-text-editor\" data-id=\"3089417\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong><em>\u201c<\/em><\/strong><strong><em>You can only grow your business at the rate at which you can scale its culture.<\/em><\/strong><strong><em>\u201d<\/em><\/strong><\/p><p>This statement is an interesting one, and both right and wrong.\u00a0 What is undeniably true however is that as owners grow businesses from employing 10\u2019s, to 100\u2019s and then 1,000\u2019s of people, often one of their constant concerns is how to maintain the healthy, creative and innovative culture that has been the engine room of their success to date.<\/p><p>A quick bit of research into organisations that have been successful in this over the long term reveals some interesting patterns.\u00a0 Going back to 1958, Bill Gore left his highly successful career with DuPont with the idea of creating an entire organisation that was as innovative, fun and creative as the R&amp;D functions that he had worked within.\u00a0 Sixty years later WL Gore has revenues of $3.5bn and employs 9,500 \u201cassociates\u201d.\u00a0 In more recent times Spotify has had to do a lot of things right to become a $46Bn dollar business and the most used music streaming service on the planet, a sector which is riddled with the corpses of other services that couldn\u2019t make it.\u00a0<\/p><p>What mostly gets written about these organisations is their strikingly radical organisational designs.\u00a0 Gore pioneered the lattice structure where it is the teams who decide who they want to be led by as part of their aggressive approach to minimise bureaucracy.\u00a0 Spotify also champions team autonomy but with a different approach where \u201csquads, tribes and guilds\u201d are the order of the day. \u00a0\u00a0The reality is, however, that having a radical org design is just one of many vital ingredients that make up a truly holistic way of working in these \u201cprogressive\u201d organisations.\u00a0 At some stage it might be appropriate, but in and of itself structure alone is woefully insufficient, and certainly not the first step.<\/p><p>At VitalOrg we have been researching and working with organisations who have the innate ability to innovate, change and retain the best talent, and those that cannot, for decades. <strong>Our research found that the single strongest determinant of success in these three areas was not structure, size, sector, or age of the firm; it was management practices.<\/strong>\u00a0 This has been borne out by Gallup\u2019s recent research which indicated that management practice was the biggest single determinant of employee engagement at around 70%.<\/p><p>This seems to echo wider research about highly innovative organisations who have grown to a large scale while preserving the fun and creative culture that they had when there were just a handful of employees.\u00a0 What we notice about these organisations is the priority they give to innovating management practice first, knowing that innovative products and services will follow. So, we need to innovate management, to break free of the tacit assumptions that were developed 100 years ago but still live on today in the vast majority of organisations and contemporary HR practices.\u00a0 <b>But where to start? Who has influence, what things should we change, what changes to make and how to make them?\u00a0<\/b><\/p><p>\u00a0<\/p><p>That is where The Vitality Index<sup>\u00a9<\/sup> comes in; it is able to zero-in on the management processes, practices and behaviours, that, if changed will have greatest benefit in engendering not only high levels of engagement, but also enable an innovative, change-enabled culture to emerge.\u00a0 These are specific to each organisation\u2019s context at a precise moment in time and can be filtered by any attribute; region \/ business unit \/ function \/ team etc.<\/p><p>The Vitality Index<sup>\u00a9<\/sup> diagnostic is different to polling your people by way of the \u201cemployee engagement survey\u201d in a number of different ways:<\/p><ol><li>Such surveys tend to ask direct, judgemental questions. Whilst, on the surface this may seem to be appropriate, these types of questions invite a significant amount of bias, both conscious and unconscious.\u00a0 This leads to data contamination which can severely affect the validity of the output.\u00a0 Improvement actions informed by unreliable data are unlikely to bring the desired impact.<\/li><li>Engagement surveys usually don\u2019t have a diagnostic capability; they aggregate 1000\u2019s of responses into visually appealing bar charts, depicting the respondent\u2019s judgement of various symptoms that they experience. By contrast, The Vitality Index<sup>\u00a9<\/sup> diagnostic capability is based on our own empirical research of organisations; through this, artificial intelligence is able to pin-point the specific and addressable management practices that reside below the surface level symptoms.<\/li><li>The Vitality Index<sup>\u00a9<\/sup> offers concise, actionable insights. A typical Investors in People \u201cInsights Assessment Report\u201d runs to around 50 pages of words, numbers, charts and graphics.\u00a0 In our experience, at this weight, most with line management responsibility leave them unread, and even if read, unactioned.\u00a0 In contrast, a line manager on the receiving end of The Vitality Index\u00a9 output only receives the information that s\/he needs to make improvements, simple things they can get started with that hour.\u00a0\u00a0<\/li><li>Many employee engagement surveys guide organisations towards a \u201cgold standard\u201d that is showing its age, aligned to a style of management more relevant to the world of work in the 1910s. This was a time when repetitive manual labour was the norm. This is not the management we need if we wish to create an environment where highly intelligent and skilled knowledge workers can bring their very best creativity and intellect to the fore.\u00a0\u00a0 Enlightened leaders know this, they are looking for ways to break away from a \u201cparent-to-child\u201d relationship prevailing in the management dyads of their organisation.\u00a0 The Vitality Index\u00a9 directs organisations towards management practices based on what science tells us, not what we\u2019ve always done.\u00a0\u00a0 A working environment where everyone, regardless of their role or status shows up in an adult-to-adult climate, able to speak freely and give of their best.<\/li><\/ol><p>Returning to the opening statement; perhaps the real question is not one of \u201cscaling culture\u201d, more a question of making informed and deliberate choices about how we lead, organise and manage that will enable the positive evolution of your healthy culture appropriate to the scale and maturity of the organisation.\u00a0 If your aim is to keep the vibrant culture you have created alive, our strong recommendation is to actively avoid adding bureaucracy (rules, procedures, central controls).\u00a0 This can be achieved by adopting principles instead of rules and distributing decision authority within your growing firm.\u00a0 If you are interested in how to get started down that path or to find out more about how The Vitality Index<sup>\u00a9<\/sup> can bring insight to those decisions, please get in touch.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe5e52 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation\" data-id=\"8fe5e52\" data-element_type=\"widget\" data-widget_type=\"post-navigation.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" 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elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"15fedae\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-96275ee\" data-id=\"96275ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-db14e0b\" data-id=\"db14e0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28641ec elementor-align-center elementor-widget elementor-widget-raven-divider\" data-id=\"28641ec\" data-element_type=\"widget\" data-widget_type=\"raven-divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<div class=\"raven-divider\">\n\t\t\t\t<span class=\"raven-divider-line raven-divider-solid\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74c5550 elementor-widget elementor-widget-heading\" data-id=\"74c5550\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let's talk<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbedb9c elementor-widget elementor-widget-text-editor\" data-id=\"bbedb9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>The conversation has the potential to change the future of your organisation.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c793ec1 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"c793ec1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"http:\/\/vitalorg.co.uk\/index.php\/vitalorg-contact-details\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e448d93\" data-id=\"e448d93\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58a33cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58a33cf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f57faca\" data-id=\"f57faca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Author: Ben \u201cYou can only grow your business at the rate at which you can scale its culture.\u201d This statement is an interesting one, and both right and wrong.\u00a0 What is undeniably true however is that as owners grow businesses from employing 10\u2019s, to 100\u2019s and then 1,000\u2019s of people, often one of their constant [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[18,8,17,10,12,9,21,20,13,15,19,14,16,22,11],"class_list":["post-1000","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-autonomy","tag-bcorp","tag-collaboration","tag-complexity","tag-employee-engagement","tag-employee-experience","tag-experimentation","tag-feedback","tag-leadership","tag-management","tag-motivation","tag-organisational-change","tag-progressive-management","tag-risk","tag-vuca"],"acf":[],"yoast_head":"<!-- This site is optimized with the 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